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Before you book

Questions

Age limits, how scary it really gets, what to wear, and what happens when you get stuck.

A real-life adventurous escape game that will transport you into the chosen world desired, where you can become its hero. Teams of 2 to 6 players find clues, solve puzzles and race against the clock — testing teamwork and problem-solving the whole way.

You and your team are locked in a themed room and have to find clues, solve puzzles and work as a team to complete the challenge before the time runs out.

You can leave at any time by signalling the game master. That said, leaving means no refund, and multiple exits aren't permitted.

Start with the easy games and work your way up to the difficult ones. The Pirate's Curse is the friendliest entry point; The Master's Chambers is the hardest.

  • Work as a team and split up to search.
  • Communicate constantly — say what you find out loud.
  • Keep track of your clues and keep them together.
  • Remember where you found each thing.
  • Put used clues in a separate pile.
  • Double-check anywhere you've already searched.

Book through the website, call us directly, or come in and book in person.

Yes — call us at least 2 hours in advance and we'll move you, subject to availability.

Your entire team should arrive at least 15 minutes before your booked time for the briefing session. Arriving late means losing game time.

Late arrival means the missed time is deducted from your game, and no refunds are offered — there's another team scheduled immediately after you.

2 to 6 people maximum in the room, and 2 to 5 can be accommodated in our X-House VR X-perience. If you have a larger group, check our Events & Offers page.

Yes. The price per player decreases for groups of 4 or more. Call us for current promotions.

Yes, with 6 months' validity, usable for any game. Available for purchase in store only.

Yes. We have a dedicated multipurpose room for large groups, and we can run games simultaneously with sufficient notice.

Yes. It develops cooperation, logic, creativity, leadership, problem solving and planning, and strengthens cognitive skills by increasing awareness and perceptive speed.

Requirements vary by room. Most require a minimum age of 16; some allow 11+. Children aged 8 to 10 can play specific rooms with adult supervision. We can't accommodate children under 8.

Night Reaper and Apartment 14 are considered pretty scary and carry a minimum age of 14. They are not recommended for anyone with heart conditions, respiratory issues, claustrophobia, a tendency toward seizures, or who is pregnant.

The room is big enough to feel like a standard-size bedroom, but it does contain extensions and other parts of smaller size that may feel tight.

Our rooms are not recommended for pregnant women.

Comfortable clothes and sports shoes. High heels and sharp accessories will not be allowed into the game room.

No. Phones, cameras and any other photo or recording devices are strictly prohibited in the game rooms.

No. Food and drinks are not allowed into the game room.

Reception lockers store your personal items. You'll be the owner of that locker and hold its key until the game ends.

Yes — review the rules before booking, and attend the briefing session when you arrive.

You can go, but the game time will not be paused for the duration of your toilet break, and your team will have to carry on without you.

Your game master explains the hint procedure before you start. Keep track of how many hints you ask for, because there is a limit — and points are deducted for each one.

Still stuck?

Just Ask Us

We're at the mall from ten in the morning, and until one a.m. on Thursdays and Fridays.

VisitGardens Plaza Mall, Fl. 2

Beat the clock

All clear? Then pick a room.

Five worlds, sixty minutes, and a clock that has never once shown mercy.